I1malaysia Privacy Policy – Malaysian User Data Protection
This Privacy Policy explains how i1malaysia collects, uses, stores and protects the personal information of users in Malaysia. We are committed to handling your privacy with care and responsibility.
Effective Date: 1 January 2026. This policy applies to all users who register for or use i1malaysia services.
1. Information We Collect
When you register for or use the i1malaysia platform, we collect various categories of information to ensure the service runs smoothly and securely. The information we collect includes:
Personal Account Information
- Full name, date of birth and gender
- Email address and mobile number
- Residential address in Malaysia
- Password stored in encrypted format
Payment & Transaction Information
For the purpose of processing deposits and withdrawals in Malaysian Ringgit (MYR), we may store information related to the payment method you use, such as the last few digits of your bank account number or your digital wallet identifier. We do not store full credit or debit card numbers.
Device & Browser Information
- Device type, operating system and browser version
- IP address and approximate location based on IP
- Activity log data such as login times, pages visited and in-platform actions
2. How We Use Your Information
Information collected by i1malaysia is used solely for purposes related to platform operations and improving the experience of Malaysian users. The primary purposes for data use include:
- Account management: Verifying identity, processing registrations and managing user logins
- Transaction processing: Ensuring MYR deposits and withdrawals are processed accurately and securely
- Platform security: Detecting and preventing fraud, suspicious activity and system abuse
- Customer support: Enables our support team to assist you more effectively when you have an enquiry or issue
- Service improvement: Analysing usage patterns to improve the platform's interface and functionality
- Platform-related communications: Sending important notifications about your account, service changes, or security updates
I1malaysia will not use your data for third-party advertising unrelated to our services.
3. Cookies & Activity Tracking
The i1malaysia platform uses cookies and similar tracking technologies to enhance functionality and improve the user experience. Cookies are small files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and display settings to provide a more personalised experience.
- Analytics cookies: Collects aggregate data on how users interact with the platform for internal improvement purposes only.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in or access certain sections.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
I1malaysia user data is stored on servers protected by strict technical and organisational security measures. All sensitive information is encrypted in transit using industry-standard security protocols. We enforce internal access controls to ensure only authorised personnel can access user data.
Data retention periods depend on the type of information and operational or legal requirements. Active account data is retained for as long as the account remains active, while transaction data is retained for the period required under Malaysian legal compliance obligations.
Third-Party Sharing
I1malaysia does not sell or rent users' personal information to any third party for commercial purposes. We may share necessary information with:
- Trusted payment processors to complete your MYR transactions
- Malaysian authorities where required by law or court order
- Technical service providers who assist us in operating the platform, subject to strict confidentiality agreements
All third parties we work with are required to uphold data protection standards equal to or higher than our own policy.
5. User Rights & How to Contact Us
Your Rights as a User
As an i1malaysia user, you have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you
- Right to Correction: If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal and operational requirements that may not permit immediate deletion
- Right to Object: You may object to the processing of your data for certain non-mandatory purposes
Changes to This Policy
I1malaysia reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us
For any enquiries regarding this Privacy Policy or to exercise your rights as a user, please contact the i1malaysia support team by email:
You may also refer to FAQ section our team to get quick answers on privacy and account issues commonly raised by Malaysian users.
Your security is our priority. Create an account and enjoy a safe, protected, and premium sports entertainment and casino experience built for Malaysian users.